02/18/2025
We are writing to inform you of important updates regarding the billing procedures for your utility services. Effective starting in March, 2025, the following changes will be implemented:
Key Changes:
- New Due Date: All utility bills will now be due on the 20th of each month. Payments will be accepted until midnight of the 20th.
- Late Fees: Late fees will be applied beginning on the next business day after the 20th.
- Direct Deposit: Payments made via direct deposit will be automatically deducted on the 15th of each month. If the 15th falls on a weekend, the deduction will occur on the next business day.
- Meter Readings: Meter readings will be conducted on the last day of the month, or the closest business day if it falls on a weekend.
- Bill Distribution: Utility bills will be sent out on the next business day after the meter reading.
What You Need to Know:
- Ensure that your payment is made by the 20th of each month to avoid late fees. You can use the drop box until midnight on that day.
- If you have direct deposit, expect your payment to be processed on the 15th of each month.
- Please keep an eye out for your bill, which will be sent promptly after the meter reading.
These changes are part of our ongoing efforts to enhance the billing process and improve service efficiency. If you have any questions or need assistance, please contact us.
